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We’re excited to announce that you can now enable OpenAI’s Realtime Speech-to-Speech API on your Vida AI phone agent. This feature allows your agent to engage in natural, fluid, and real-time conversations, providing a seamless communication experience.

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Benefits of Enabling Realtime Speech-to-Speech

  • Enhanced Customer Experience: With even lower latency voice responses, customers can interact with your agent as if speaking to a real person, leading to smoother and more engaging conversations.
  • Expressive and Emotional Range: The API’s advanced voice synthesis can express emotions, convey nuances, and even laugh, helping your agent respond more naturally and empathetically during interactions.
  • Language Flexibility: This integration also supports automatically speaking in multiple languages, making it easier to communicate with a diverse audience.

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How to Enable Realtime Speech-to-Speech

We’ll be enabling this option in the Agent Editor UI soon! For now, to enable support for OpenAI’s new Realtime API on your Vida AI phone agent, reach out to sales. For more information, refer to OpenAI’s announcement. Once enabled, your Vida agent will be able to handle more dynamic, expressive, and responsive voice interactions, enhancing your business communication.